Social Media Management

Build an engaged community of followers and grow your business.

Engage your followers with social media marketing.

Social media marketing gives businesses like yours an opportunity to develop and maintain relationships with customers. A great social media campaign will also help you to discover new audiences. With support from the right social media management company, you can increase brand awareness and ultimately grow your business.

At Boom, we can manage the social media marketing for your business or provide your staff with a social media management strategy that will deliver results – both for you and your customers.

Engaging with your followers, giving them good customer service and two-way communication can have a hugely positive effect on how customers feel about your brand. An active and responsive social media presence is an important trust signal for prospective & existing customers, generating brand awareness, leads and revenue.

Reaction emojis from social media on a mobile phone
Instagram posts on a mobile

Build a social media strategy.

Give your brand a voice.

Having a strategic approach to social media management is vital. That’s where a great social media agency can help. Our social media experts can help you develop a tone of voice that represents your brand and resonates with your customers.  We can create and plan a content strategy to deliver maximum engagement and reach for your business.

We can make sure your brand is part of social media conversations and trends that are most relevant to your business through listening and analysing what it is that your customers want.

Ready to transform your social media accounts?

Our Social Media Management Services

With so many social media channels out there, it’s important to identify which are going to deliver the results you need. This ensures that your social media management plan is focused, productive, and fully aligned with the rest of your marketing strategy.

Audit

With each client, we start out with a social media audit of your existing accounts to identify what is working for you and what is not in terms of approach, content and social channels. This forms the basis of your social media marketing strategy.

Competitor Analysis

Competitor analysis will help us place your business as a leader within your sector and show you the areas where improvement in your social media activity will provide you with the greatest reward.

Research

As part of your social strategy, we will research your audience to create personas that can inform the type of content you should be producing and the conversations you should be having.

Content & Ad Creation Development

With your strategy for social media success in place, we can build unique content, bespoke assets and a schedule that will generate engagement, brand awareness and follower growth.

Campaign Building

As well as day-to-day social media activity, we can work with you to create both organic and paid campaigns that support and deliver.  

Social Media Advertising

We’ll run effective campaigns, managing your ad spend to maximise ROI. From Facebook advertising to other paid media, our social media advertising services will support your business objectives.

Social Profile Optimisation

We can assess your current social media accounts and recommend & implement updates that will improve the visibility and engagement with your brand.

Reporting

Your dedicated account manager will provide bespoke monthly reports that concentrate on the KPIs that matter to your business. We can blend data from various sources so that you can see exactly what activities are giving you the best ROI. We love to show you how the work we’re doing helps you to reach your social media marketing goals.

Community Management

Our experienced team has managed social media communities for many brands across a variety of sectors from non-profit to e-Commerce. Through social listening & analysis, we can identify who is engaging with your brand and how they feel about it. 

We work to create a positive sentiment around your business through conversations with your customers and publishing content that will resonate with them. Our aim in managing your social media community is to help you achieve your business goals.

Follower Acquisition 

Growing your social audience will be an important part of your social media management strategy. Engaging your existing followers is essential, as they will be the first to share your content – creating brand awareness and getting your brand in front of new followers and potential customers. Content that is attractive and relevant to your prospective audience will generate followers.

Customer Care

As a customer relationship platform, social media gives an unrivalled opportunity for customers to engage with your brand and the people who care about your business in real-time. Customers reach out publicly on social media platforms with feedback, requests & issues and expect a meaningful and satisfactory response. Customer care is one of the most important social media marketing services, but it’s often overlooked. Our experienced social media managers will ensure that customer engagement is timely, relevant and in an appropriate tone of voice that represents your business – building & reinforcing the connections people have made with you.

What are the benefits of social media management?

social media users

Effective social media management can be really beneficial for your business. It can help to build brand awareness, reach your target audience, and even increase eCommerce sales. Choosing the right social platforms to maximise your social presence, improve brand visibility and reach a wider audience is something that social media management agencies really understand.

What’s more, social media management companies are able to invest in more tools that can help with market research, content creation, and paid advertising. They also have the digital marketing experience to make strategic decisions about what will work for your business. From influencer marketing and brand management to creating awareness with ad campaigns, social media can be a challenge without capable guidance and planning.

Why Choose Boom as Your Social Media Management Agency?

We’re a social media marketing agency with a broad knowledge of digital marketing. Our social media services are ideal for both large and small businesses as we create custom strategies for social growth.

We love all things social and our account managers are focused and results-driven. Your dedicated social media manager will work with you to achieve your goals using powerful marketing strategies. If it’s time to ramp up your social campaigns, why not give us a call to find out more?

Let us help with your social media management.