If you look after your employees, they’ll look after your business and this is at the forefront of everything I do on a daily basis. I love encouraging people to be the best that they can, coming together as a team and providing an excellent service to our clients.
Customer service is such an important part in any business. I respond to emails on a daily basis and I’m checking my inbox hourly. Giving our customers a friendly and efficient service is what I strive for.
I’m always looking for the best and most efficient solutions for our team. By taking the time to solve issues openly, we’ve managed to remove the divide between directors, managers and employees, creating a very loyal work family.
To put it simply, in my spare time I like to relax. I like to switch off and do nothing. I like to get some time in on the Xbox and Nintendo Switch – the Mario games are by far my favourite for the Switch, specifically Mario Kart! I may not always win (I once came last in a high-powered Grand Prix race) but it’s one of the very few games that I don’t get mad at and stop playing, ha.
I have 2 wonderful cats: Taz, who’s a Tabby X British Blue (more like a small grey tiger!). He’s coming up to 2 years old and eats like a horse! And, Nala who’s a tri-coloured beauty. She’s only 4 months old and is absolutely bonkers! Just call me Crazy Cat Lady!